1300 698 247  info@getreadingright.com.au
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TERMS AND CONDITIONS

In these terms and conditions, “Get Reading Right”, “we”, “us”, and “our” refers to Get Reading Right Pty Ltd. “Purchaser” refers to the person, company, parent, or school who has made a purchase of any item offered for sale on our website. “GRR PLUS” refers to the Get Reading Right PLUS service developed by Get Reading Right, which provides access to digital decodable texts and related resources.

Your access to and use of all information on this website, including purchase of our product(s) and subscriptions, is provided subject to the following terms and conditions.

We reserve the right to amend this Notice at any time, and your use of the website following any amendments will represent your agreement to be bound by these terms and conditions as amended. We recommend that each time you access our website you read these terms and conditions.

1. Registered Users

  • To access certain services on this website, including GRR PLUS, you may need to become a registered user.
  • You must complete registration by providing accurate information.
  • You agree to update your registration details when they change.
  • Registration credentials (username and password) are for your use only and must not be shared except as permitted under school or multi-user licences.
  • We reserve the right to terminate your registration if you breach these terms.

2. Website Services

  • Our products and services may be purchased by individuals, schools, and other organisations.
  • Purchases may be made by adults on behalf of children (for example, schools or parents).
  • Children may access GRR PLUS and other digital products under a valid licence purchased by an adult, school, or organisation.
  • All prices are in Australian Dollars (AUD) and are inclusive of GST unless otherwise stated. We endeavour to ensure that our website pricing is current, but we reserve the right to amend our prices at any time.

3. Product Descriptions

  • We strive to describe our books, teaching resources, and digital products as accurately as possible. However, we do not warrant that all descriptions are free from error.
  • Images are provided for illustrative purposes only and may differ slightly from the final product.

4. Orders

  • We endeavour to ensure our price list is current, but we give no undertaking as to availability.
  • Packaging and postage are additional charges where applicable.
  • When you place an order, you must provide accurate details including school/company name (if applicable), contact details, and payment information.
  • We accept or reject orders within 14 days. If not confirmed within 14 days, your offer is deemed rejected.
  • Title in goods passes to you upon receipt of payment. Risk in goods passes on despatch.

5. Order Cancellation Due to Error

If a product is incorrectly priced or described, we reserve the right to cancel the order and refund you. Refunds will be processed using the same payment method where possible.

6. Returns and Refunds

  • We will replace or refund any product that is faulty or damaged on arrival. Please notify us promptly via our contact page or email with details of the fault.
  • If we cannot replace the product, we will refund the purchase price including shipping.
  • Refunds and credits may also be provided in line with Australian Consumer Law.
  • Change of mind returns will be considered on a case-by-case basis.

7. GRR PLUS (Decodable Text Platform)

  • Eligibility and Users: GRR PLUS subscriptions may be purchased by schools, teachers, tutors, or parents, and are intended for use by children learning to read.
  • Child Users: Children may access the platform for reading purposes, but accounts and logins must be created and managed by an adult (e.g., school administrator, teacher, or parent). Responsibility for supervision of children’s use lies with the purchasing adult, parent, caregiver, or organisation.
  • Use of Content:
    • GRR PLUS provides digital access to decodable readers, and associated resources (such as camera word books).
    • Access is granted only during an active subscription period. Once your subscription expires, access will be revoked.
    • Resources must not be copied, shared, or redistributed.
  • Account Sharing: Accounts are for individual users, classrooms, or school licences as agreed. Sharing login credentials outside agreed terms is prohibited.
  • Technical Access: We take reasonable care to ensure GRR PLUS is available, but we do not guarantee uninterrupted access.

8. Site Access and Intellectual Property

  • You are granted a limited licence to access this site for personal or school-related use.
  • Content (books, digital files, and platform content) must not be copied, reproduced, distributed, or shared without prior written permission.
  • All trademarks, brands and logos on this site are the property of Get Reading Right unless otherwise specified.

9. Hyperlinks

Our website may contain links to external websites. We are not responsible for the content, privacy, or maintenance of those sites.

10. Intellectual Property Rights

  • All copyright in books, teaching resources, and GRR PLUS content belongs to us or is licensed to us.
  • Any comments, feedback, or suggestions you provide may be used by us without compensation.

11. Disclaimers

  • We provide our products and services in good faith but make no guarantees about suitability for your specific purposes.
  • We are not responsible for system outages, viruses, or malware affecting your access to our website.

12. Statutory Guarantees and Warranties

Your rights under the Competition and Consumer Act 2010 (Cth) remain unaffected. Where goods are defective, we will repair, replace, or refund in accordance with the law.

13. Limitation of Liability

If you are not a consumer under the Act, our liability is limited to resupply of goods/services or payment for resupply.

14. Indemnity

You agree to indemnify and hold us harmless from claims or costs arising from misuse of our products, services, or website.

15. Force Majeure

We are not liable for delays or failures beyond our control (e.g., natural disasters, strikes, or IT outages).

16. Jurisdiction

These terms are governed by the laws of NSW, Australia. Any disputes will be resolved in NSW courts.

17. Privacy

  • We handle your personal information in accordance with our Privacy Policy, accessible from our homepage.
  • GRR PLUS: We only require collection of a minimal amount information required for the site to operate, and what information is kept will be handled in compliance with privacy legislation.
  • Data is stored on servers in Australia and subject to applicable NSW and/or Australian legislation.